Commercial Waste Officer

Herefordshire Council is looking for an enthusiastic and customer focussed individual to join
its friendly Waste Management Team. We have an Integrated Waste Strategy with far reaching
ambitions and new targets to cut carbon, increase waste minimisation, reuse, recycling and
composting activities and will soon be delivering the roll out of new collection services.

Your role will be to encourage the use of our new services, encouraging change in behaviour to
increase recycling and expand our commercial waste customer base across the county. The role
will be varied and will include promotion of the services, monitoring of services and our
contractors, engaging with the public and businesses and resolving problems to help deliver
excellent services which contribute towards our ambitions. 

We are looking for someone who is a great communicator, has the ability to encourage
behavioural change and can resolve problems.

The ability to travel independently around the county is essential. The working day can involve
some early starts and some late finishes. Weekend working is also expected on some occasions.

The post is based at Plough Lane in Hereford with the team working from here for at least 1 day
per week with working from home also current practice.

If you want to find out more about the role please contact the Principal Commercial Waste
Officer, Paul West on 01432 260488. If applying for the job please ensure that you provide a
personal statement which demonstrates how you meet each of the requirements as listed under the
person specification section within the job description.

Please also note that this is NOT a waste collection operative post and does NOT involve
collecting the rubbish and recycling.

Benefits of working for Herefordshire Council:

A competitive salary, generous holiday entitlement, and access to our contributory pension
and staff benefits scheme, which includes:

• Pension Scheme Enrolment in the Local Government (LGPS)
• Generous Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also
  purchase an additional 10 days per annum
• Flexible working: flexi-time, job-share, part-time hours and, in some instances, home
  working
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and
  health benefits. This includes savings, cash back and discounts.

We welcome applicants whatever their personal characteristics or social identity. All requests
for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post
they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the
  “Disability Confident” scheme;
• Those who indicate in their supported statement that they serve in the Armed Forces,
  whether Regular or Reserve, those who have served in the past, or their families. This is part
  of our pledge to support the Armed Forces Covenant;
• Those who indicate in their supporting statement that they are a Herefordshire care leaver.
  This is part of our commitment to supporting young people leaving our care.