JOB DESCRIPTION

H (no hardship)

Family

Family

PR4

Professional

Reason

Regular > Regular Assignment

2025-10-01

August 8, 2025

Senior Results Planning Officer

Organizational Setting and Work Relationships
The Senior Results Planning Officer reports to a more senior staff member in a division, Bureau or field operation. The incumbent will support coherent and evidence-based multi-year planning, monitoring, and reporting at Bureau, country and/or headquarters level in close coordination with the relevant support divisions at headquarters. The incumbent will provide guidance and support to operations and Bureaux in the planning and monitoring process to ensure quality planning and alignment of the multi-year strategies and related reporting with UNHCRs strategic positioning and directions at global, regional and country level. The incumbent will ensure coherence and synergies with new and emerging trends and requirements resulting from internal and external change processes that may impact on planning, monitoring and reporting. The incumbent will also advise on appropriate coherence between UNHCR’s internal results planning processes and broader inter-agency humanitarian and development planning and reporting processes. The incumbent will advise and support key counterparts on planning, monitoring and reporting process on an ‘on-demand’ basis through timely response, guidance and deployments. Regular and frequent discussions between the incumbent, the other results planning officers and the supervisor are necessary to ensure that the latest policies, guidance and parameters are shared and used.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Develop policy direction and guidance for UNHCR’s multi-year strategic planning and results-based management (RBM) at the country, regional and global levels.
– Guide and support planning processes of operations and Bureaux to ensure quality planning and monitoring as well as alignment of strategies with UNHCR’s strategic positioning and direction at global, regional and country level.
– Enhance and guide UNHCR’s results monitoring and reporting at country, regional and global levels to inform evidence-based strategic planning and monitoring.
– Advise on UNHCR’s planning, monitoring and reporting in operational and thematic areas of strategic priority, in line with the organization’s strategic directions and focus areas.
– Create coherence of planning, monitoring and reporting methods and approaches at country, regional and global level.
– Advise on appropriate coherence between UNHCR’s internal results planning processes and broader inter-agency humanitarian and development planning and reporting processes.
– Strengthen UNHCR’s capacity on RBM by contributing to the development and uptake of learning materials as well as facilitated exchange of experience and lessons learning among relevant staff.
– Provide planning and monitoring support to key counterparts, including operations, on an ‘on-demand’ basis through appropriate tools and methods, including deployments and remote assistance.
– Keep consistent and constant awareness of system developments and changes that would affect planning or results and inform senior management of any inconsistencies that might affect the Operation or the Division’s planning or reporting processes.

– Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education
Business Administration; Management; Organizational Development;
Psychology; Economics; Social Sciences;
or other relevant field.

Certificates and/or Licenses
Not specified.

Relevant Job Experience
Essential
Knowledge of and experience in strategic planning and analysis in development and/or humanitarian organizations.
Proven knowledge of and experience in the results-based management approach.
Experience in monitoring and reporting on results in development and/or humanitarian organizations.
Demonstrated proficiency, experience and knowledge in the areas of programme and field operations.
Ability and experience in coordinating complex processes and activities and working closely with multiple stakeholders.
Experience in the UN common system.

Desirable
Knowledge of and experience working with inter-agency strategic planning and reporting processes.
Proven ability to work in a dynamic work environment under constant change.
Certification in RBM field either in private or humanitarian sectors.

Functional Skills
PG-Programme Management (programme cycles and reporting standards)
CO-Strategic Communication
IT-Business Intelligence (BI)
CL-Strategy Development and Monitoring
MG-Management Planning
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The position requires a deep understanding of UNHCR’s strategic planning and programming processes and frameworks, including results frameworks, indicators, markers, budgeting, COMPASS business requirements as well as familiarity with centrality of protection and solutions in UNHCR’s work. This must be supported by solid knowledge of both protection and programme policies and guidance and their applications and implications in field operations. It also demands familiarity with humanitarian-development-peace linkages, UNDCO’s work, and UNHCR’s inter-agency engagement.

The incumbent must have in-depth knowledge and experience of developing strategic plans and results-based management framework, using theory of change, in a humanitarian/development organisation. S/he should have significant understanding of protection for forcibly displaced and stateless people. Experience in developing or coordinating policies and guidance in both humanitarian and development organization is essential. The incumbent should also have some experience in contributing to policy/guidance development in inter-agency settings. S/he must also have a proven record of developing and managing indicators and related data analysis. The incumbent must have skills in learning-scheme development and facilitation. The job requires good drafting, articulate communication and participatory coordination skills. The incumbent is expected to have high level of inter-personal skills, emotional intelligence, and proven ethical practices.

1. Skills:
• Strategic and programme planning using RBM
• Policy and guidance development
• Indicator management
• Practical experience and exposure to operational realities
• Policy experience in an inter-agency setting is an asset.
• Stakeholder management
• Coordination
• Qualitative and quantitative analysis, analytical thinking
• Excellent communication and coordination skills

2. Behaviour:
• Team member
• Collaborative and open to innovation
• Responsive, quick delivery of results
• Connects the dots: understands the links between data and programme/operational implications

3. Talents
• Consistent and coherent
• Inter-personal skills
• Persistently looking for solutions
• Deals well with complex environments and multiple stakeholders

4. Core values
• UNHCR core values
• Open-minded, looking for new solutions
• Ethical
• Discreet, able to handle confidential, sensitive information

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Operational context

Occupational Safety and Health Considerations:

To view occupational health and safety considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

The Division of Emergency and Programme Support (DEPS) integrates key functions that enhance UNHCR’s preparedness and response capabilities, including emergency management, programme and technical support, supply chain management, IDP cluster coordination, and field security. These functions collectively provide critical support to field operations, ensuring the timely, effective, and accountable delivery of protection and assistance to forcibly displaced and stateless persons. DEPS comprises three services – the Emergency Service, the Supply Management Service and the Programme and Technical Support Service (PTSS). DEPS aims to capitalize on the synergies of the three Services to offer policy, guidance, support, and oversight to regional bureaux and country operations.

The Programme and Technical Support Service (PTSS) is tasked with guiding the organization in planning, programming, measuring, and reporting on results at all levels. Such support includes strategy guidance, implementation guidance, technical support and management of all programme and partner management processes. It includes overseeing and ensuring that policies and procedures are adhered to in areas such as planning, budgeting, partner management, partner assurance, technical standards and reporting.  PTSS comprises four Sections, namely the Planning and Results Section (PRS), the Programme and Project Management Section (PPMS), the Technical Support Section (TSS) and the Assurance and Compliance Section (ACS).

The Planning and Results Section’s deliverables are oriented around the Plan and Show phases of UNHCR’s results-based management cycle (RBM). The Section is responsible for coordinating global strategic planning and analysis based on needs, crafting and ensuring adherence to policies, procedures, and guidance related to planning (and its relationship to budgeting) and reporting, including the overall framework for Results-Based Management. Working closely with the other sections in the services, it provides support and guidance to the organization in implementing these policies.

This position is located in the PRS and reports to the Chief of section. This key position supports the evolution of UNHCR’s programming towards the next phase of the organization, in line with operational and budgetary changes, and ensures coherence across the organization. The role leads the development of evidence-based and prioritized multi-year strategies, supporting country operations, regional bureaux, and HQ entities and ensuring that programme policies and guidance are coherent and credible. It also supports the change management and decision-making by providing analysis of the key programming related policy issues and ensuring that UNHCR personnel are equipped with enhanced skills and capacities in programme management.

Key responsibilities include:

• Revising and updating the Plan, Get, Show policy and support implementation of it with operations in the field and Headquarters, incorporating regional and field input in policy and guidance updates.
• Adjusting and improving UNHCR’s programming processes, programming guidance and tools, including the programme handbook, integrating lessons-learned and maintaining their coherence with UNHCR’s policies and strategies.
• Managing the indicator architecture and governance.
• Providing programming perspectives to policy documents, audits, and evaluations.
• Adjusting and guiding multi-year strategy development across country, multi-country operations, regional bureaux, and headquarters, supporting reorientation and priority-setting of strategies and ensuring coherence between strategies and budgets.
• Improving the planning process, by simplifying the planning process
• Producing analytical products, including contributing to the Global Appeal/Report and regularly engaging with Member States (donors) and other agencies on strategic planning and programming.
• Assisting regional bureaux in quality assurance processes.
• Developing and deliver in-person and online training, webinars, and other learning initiatives such as the programme for protection, building knowledge and capacities of colleagues on strategic planning and programming using the results framework.
• Liaising with country and multi-country offices, regional bureaux, divisions, and HQ entities to guide planning and reporting, and coordinating quality assurance.
• Responding to system-wide reporting requirements (e.g., gender markers, SDGs).
• Advising on inter-agency humanitarian and development results planning processes, especially UNSDCF, and linking them to UNHCR’s strategic planning and results framework and collaborate with UNDCO and inter-agency coordination mechanisms including RRPs, for ensuring peace, humanitarian and development linkages.

Living and Working Conditions:

 

Additional Qualifications

Skills

CL-Strategy Development and Monitoring, CO-Strategic Communication, IT-Business Intelligence (BI), MG-Management Planning, PG-Programme Management (programme cycles and reporting standards)

Bachelor of Arts: Business Administration, Bachelor of Arts: Economics, Bachelor of Arts: Management, Bachelor of Arts: Organizational Development, Bachelor of Arts: Psychology, Bachelor of Arts: Social Science

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Strategic planning & visions, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Add. 2 to the Bi-Annual 2025 Compendium – Part B

Additional Information

This position doesn”t require a functional clearance